Shipping policy

Thank you for shopping with URAPRA. We aim to deliver your order safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Standard delivery: 3–7 business days (depending on your location).

  • Delivery times may vary due to courier delays or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout.

  • Free shipping may be available on selected orders or promotional offers.

Order Tracking

Once your order is shipped, you will receive a tracking number (where available) to monitor your delivery status.

Incorrect Address

Please ensure your shipping information is accurate. URAPRA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us as soon as possible. We will work with the courier service to resolve the issue.

Contact Us

If you have any questions about shipping or your order, our customer support team is here to help.